Category Archives: Development/RTsoft

Random stuff I’m working on.

Android Market having credit card verification issues

Something is wrong with the Android market.  Yesterday the credit card rejection rate for our sales was near 80%.

The Android market team told me this:

We’ve made some changes recently that may have resolved the problem.
Please let us know if this error persists.

And indeed it seems things are working better today, but I don’t believe they are completely fixed as many orders are still being rejected. This is very frustrating because there isn’t much I can do about it on my end. :(

This appears to be affecting non US-developers only.   People are discussing this problem here and here.

If this happens to you

If you’ve bought something and it refuses to let you download it, check your email – they may have (incorrectly) invalidated your credit card.

When this happens, it refuses to let you try to purchase the app again until:

  • You’ve submitted a new credit card for the existing order (I’m not sure how to do that…  the cancel email probably has a link)
  • The order times out after seven days
  • I personally cancel your order

If you need me to cancel your order so you can try again just drop me a line.